Free return or replacement within 30 days of delivery, in case of non-artificial damage
5 years limited warranty for LED grow lights.
LED Grow Lights
Within 30 days: The light can be returned or replaced after delivery, in the precondition of non-artificial damage.
30 days -3 months: Accessories, repairs and services are provided free of charge. No return or replacement without quality problems.
3 months – 1year: Accessories, repairs and services are provided free of charge.
1 year – 5 years: Free Accessories. The buyer needs to bear the maintenance fee and two shipping costs.
*Lights shipped from China: Free Accessories. The buyer needs to bear the shipping costs of the accessories.
Inline Fan
2 years warranty: Under normal use, provide free reparation service within the warranty period. [Operating conditions: ambient temperature around 30℃; Relative humidity 15-65%]
Controller And MatKits
2 years warranty: Under normal use, provide free reparation service within the warranty period.
Grow Tent And Grow bags:
Please check if the package is intact within 48 hours of receiving the product. There is no return service, including tent and mat bags. If you have any questions, please send related videos or photos of the defective product and photos of all labels on the package to email
[email protected] and we will help you solve the problem as soon as possible
Request Warranty
Please send the following details to email:
[email protected], we will help you solve the problem quickly.
- Order screenshot. The order number, product model, and order time can be seen clearly.
2. Videos or pictures about product issues.
3. Please describe the problem in detail and precisely
Disclaimer
1. There will be a repair fee to be paid:
If the light is tampered with or found to be damaged by the customer.
The warranty is void:
If the damage is caused by abnormal use, such as dripping water, inputting voltage error, dropping or breaking the light, disassembling light, etc.
The extent of warranty is ultimately at SPIDER FARMER’s discretion. We reserve the right to refuse warranty repair or replacement service to anyone.
2. We only provide a warranty to customers who bought items from the authorized stores, such as our official website, authorized Amazon/eBay store, retailer, distributor, agent.
SPIDER FARMER RETURN POLICY
If you are not satisfied with your order, please email us. We will respond to your questions within one business day.
Please do notice:
ONLY LED grow lights can be returned or replaced within 30 days after receiving, in the precondition of quality issues;
Returns that do not consistent with the warranty policy need to bear the return shipping fee and deduct the listing cost, no returned product will be accepted and inspected without the” Return Request” from SPIDER FARMER.
Please keep the return package intact and provide pictures to expedite the refund review.
Please contact us before returning any product, if you sent it back without authorization may not be refundable.
All accessories (e.g. wires, controllers, hangers) can be fully refunded if the original packaging is unused and the conditions are the same, or if the packaging is new.
RETURN PROCEDURE
Different regions have a different return address. Do request return shipping information before you need return.
1.Please send your return request with pictures of lights(packages), order screenshot, and with the issue you have met to email
[email protected]
2. We’ll check your order information reply with solutions and return the address by email within 24 business hours.
3. Once your return has been received and reviewed, we will send you an email notifying you of your refund.
justin beeson –
Ordered my first ever spider farmer led july 30th 2021 to upgrade my flower room light. Just had my first harvest September 6th . Love this sf7000 being able to remove the driver and place outside of my room is golden. Have been able to manage my temps 100% better. I will be 100% improving my lights with spider farmer leds for many years to come I believe. This is my 3rd harvest and I couldnt be happier with the results.
Justin beeson –
This my first spider farmer led and I’m in love with it already just finished my first harvest and the results were great. The removable driver is to kill for helping manage temperature way easier with it outside my room
Riley Stohr –
I recently purchased my SF7000 and am beyond impressed! It is made out of quality components and is made to last. Literally overnight my plants perked up and I knew the upgrade was well worth it! Being able to remove the driver is convient for regulating temperatures. I have it mounted on the light currently as I do not have a 5×5 grow tent, but having the option is nice.
Rob D. –
Quantum board for the win! Great for tent or in a room! Daisy chain function is great! The plants love this light as much as I do!
Ronald –
This light is pretty nice I must admit. I had some reservations but my plants reaction was all it took to understand what I was missing in my 3×3. The light I had before was way too hot for an led and they got a little withered. But this ran really cool and they bounced right back and took off like a bullet. An exceptional light for the size
lsultz99 –
Actually never owned a spiderfarmer led but in alot of different Facebook groups and from what I hear from alot of growers that this light is one of the best out there for quality and big dense buds
Kevin bean –
This light is amazing ..super bright your plants will thank you…it is also efficient! power cost was very low ..I would recommend this light any day of the week.
Noon_Grows –
With the Spider Farmer SF7000 I’ve managed to pull higher trichome density while maintaining, if not vastly improving the dankness of my bud… Having grown exclusively under MH & HPS for many, many years, the move to LED was a big decision for me! Now, between yields, trichome density & terpene content, I will never grow under MH or HPS again. And did I mention that it costs less to run than any equivalent MH or HPS setup, bonus!! The Spider Farmer SF7000 has truly been a revolution in my setup and I’m sure it’ll do the same for anyone moving across to an LED setup.
k.bb1976 –
This is a great light, I was a little concerned that the sf7000 wouldn’t have enough red to flower but let me say that concern is gone. I’m on my 4th grow with the light now and every grow has gotten better. I harvested 1.5 lbs of premium quality buds and about another 1/4 lb of frosty trim for hash from 4 plants. I’m starting 6 in this next run and exited to see if I can add another lb this time around, we’ll see….. if you are hesitating buying the sf7000 I would say you are not going to find a better light for the price.
BC –
Great lights that won’t leave ya wanting. I have 2 sf7000 and a se7000 and they do the trick from germination all the way through flower finish!
Pat –
This light is amazing. It transformed my vegetables in my grow tent, from sickly to healthy and vibrant. Growing has been a hassle for me with all the disappointments. It never dawned on me it could be the light. I love how you can separate the controller from the light. It was much easier to control the heat in the tent with my ventilation system.