Free return or replacement within 30 days of delivery, in case of non-artificial damage
5 years limited warranty for LED grow lights.
LED Grow Lights
Within 30 days: The light can be returned or replaced after delivery, in the precondition of non-artificial damage.
30 days -3 months: Accessories, repairs and services are provided free of charge. No return or replacement without quality problems.
3 months – 1year: Accessories, repairs and services are provided free of charge.
1 year – 5 years: Free Accessories. The buyer needs to bear the maintenance fee and two shipping costs.
*Lights shipped from China: Free Accessories. The buyer needs to bear the shipping costs of the accessories.
Inline Fan
2 years warranty: Under normal use, provide free reparation service within the warranty period. [Operating conditions: ambient temperature around 30℃; Relative humidity 15-65%]
Controller And MatKits
2 years warranty: Under normal use, provide free reparation service within the warranty period.
Grow Tent And Grow bags:
Please check if the package is intact within 48 hours of receiving the product. There is no return service, including tent and mat bags. If you have any questions, please send related videos or photos of the defective product and photos of all labels on the package to email
[email protected] and we will help you solve the problem as soon as possible
Request Warranty
Please send the following details to email:
[email protected], we will help you solve the problem quickly.
- Order screenshot. The order number, product model, and order time can be seen clearly.
2. Videos or pictures about product issues.
3. Please describe the problem in detail and precisely
Disclaimer
1. There will be a repair fee to be paid:
If the light is tampered with or found to be damaged by the customer.
The warranty is void:
If the damage is caused by abnormal use, such as dripping water, inputting voltage error, dropping or breaking the light, disassembling light, etc.
The extent of warranty is ultimately at SPIDER FARMER’s discretion. We reserve the right to refuse warranty repair or replacement service to anyone.
2. We only provide a warranty to customers who bought items from the authorized stores, such as our official website, authorized Amazon/eBay store, retailer, distributor, agent.
SPIDER FARMER RETURN POLICY
If you are not satisfied with your order, please email us. We will respond to your questions within one business day.
Please do notice:
ONLY LED grow lights can be returned or replaced within 30 days after receiving, in the precondition of quality issues;
Returns that do not consistent with the warranty policy need to bear the return shipping fee and deduct the listing cost, no returned product will be accepted and inspected without the” Return Request” from SPIDER FARMER.
Please keep the return package intact and provide pictures to expedite the refund review.
Please contact us before returning any product, if you sent it back without authorization may not be refundable.
All accessories (e.g. wires, controllers, hangers) can be fully refunded if the original packaging is unused and the conditions are the same, or if the packaging is new.
RETURN PROCEDURE
Different regions have a different return address. Do request return shipping information before you need return.
1.Please send your return request with pictures of lights(packages), order screenshot, and with the issue you have met to email
[email protected]
2. We’ll check your order information reply with solutions and return the address by email within 24 business hours.
3. Once your return has been received and reviewed, we will send you an email notifying you of your refund.
Moses Sparks –
For the price you get all ur money’s worth!! Arrived in just 3 days!!
burnslamay –
My husband surprised me with this new light about 2 weeks ago I’m in LOVE had to replace a crap light that went out on me and super happy he choose spider farmer my reveg is absolutely loving it! definitely want to fill my room with spiders and super happy with my little light just need bigger ones and a spider tent NFSOT LMC
Roel Gutierrez –
My first LED grow light. Have been using it for around a year now and still love the light. Great for small spaces!!!
Russell Oyston –
Great light for one plant I grew 3 plants to full maturity so for with this light love spider farmer lights wish I had the sf2000
demian –
1st time growing. 1 plant in a hydroponic system. 2X2 tent. purchased this for ease of use. no switch-no dial-no adjust. just plug into a timer and thats it. changed height as needed per supports specifications during veg/flower cycle. plant grew fantastic. no issues. higher than expected yield. plant did so well it outgrew tent.
minor heat increase which was easy to dissipate with top fan/ventilation.
very happy with product. will be purchasing another with a larger tent for additional plants. would recommend this
Ryan –
My sf1000 has been great so far. Going to add another here soon. Cool And efficient. Gonna upgrade soon. But so far. Been growing my girls like a champ
Tubington9 –
Great light at a great price! Used this light on my most recent grow and it was amazing!
https://growdiaries.com/diaries/110169-grow-journal-by-tubington9
Julia Waltress –
After nearly 6 months of using three of these lights i am impressed. They were affordable and certainly gave amazing color and instant growth to several of my inside plants (orchids, nepenthes and a flytrap that was absolutely pathetic when i purchased but now i have 5 beautiful separate rosettes with lovely color)
The gentle environment gives way for many successes. I have rooted several mulberry and apple tree cuttings as well, i have never been able to do this before.
My veggie ambitions have not been so satisfied. This may be more me than the lights. My lettuce and tomato plants indeed grow but the cherry tomatoes always come up leggy and in the end only produces 3 or so tomatoes per plant. Although next spring i may have many many fresh suckers to put outside. Sugar snap peas also not a big output but delicious and tender and i cant grow them outside at all. If the MS sudden heat doesn’t get them the bugs and deer certainly will.
Again that gentle controlled environment has allowed for many more cuttings and delicate plants to thrive.
Corn and strawberries also just really needed to be outside to do more than just not die.
So while limitations might apply for these lights, they certainly are a nice addition to boost my garden cycles.
Julie –
I purchased this light for my clone tent & it’s as great as I expected since I already own a few SF2000 & was already familiar with SF.
Great bang for the buck if you have a smaller tent or just want to add a bit more flower coverage to another like I plan on doing since my SF2000 is a bit too small for the larger tent I upgraded into to flower a Sativa strain…needed more height & could only find a 5.5X2.5 tent with a height I was comfortable with.
El Fried –
Two of these and an Hps do the job perfectly fine! Great product!
Jason Ferreira –
Boss mode growth after installing my new light!
skyleryork94 –
Great light for the cost. Great for a small grow tent
Jason Light –
I’ve got the SF -7000 to replace my old school 600 hps. Best thing I’ve ever done in the grow room. These lights rocks I now have 2 and I’m bout to order 2 more. Great lights ⭐⭐⭐⭐⭐