Packages generally require 24-48 hours from the date of dispatch to generate their travel history. Once the travel history record is generated, you will be provided with a tracking link, which you can access here. If you are unable to find a tracking link after checking, it means that the package has not yet generated a travel history record. We recommend checking again after 24-48 hours.
If there is no update within 3 working days after sending, please reach out to our customer assistance for further support.
Note: If you have registered a Spider Farmer account, please log in directly, and your order information, including shipping Info, will be displayed there.
Generally, orders are dispatched from our warehouse within one business day of purchase. Your product should reach you within 2-7 business days after dispatch. We have warehouses located in six countries( USA, Canada, Australia, UK, Germany, and Thailand)
After the product has been shipped, you will receive an email. Please make sure to check your email regularly. Additionally, you can view the shipping information of your order on the “track order” page by using the order number.
*Please note that if you have purchased multiple products, there may be multiple tracking numbers. It is possible that these numbers will not reach you at the same time.