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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

If you can’t select shipping method when you place the order, please contact us to sort out the shipping method for your region.

We have warehouse worldwide in the USA, Canada, UK, Germany, AU and Russia. We arrange shipment within 24 business hours after you placed the order, and will update the tracking number along the way, usually you can get your package 3~7 business days.

Yes, if the package didn’t ship out, we can help you change the order. Please contact us to check if it’s available.

Please keep the original package and contact us, spider farmer will help you solve the problem.

Yes, we can change your shipping address if your package has not ship out. Generally, we will ship out order in 24 business hours. 

Sales: [email protected]

Warranty and service:  [email protected]

Amazon order:  [email protected]

Wechat:spiderfarmerled

Address:288 W VALLEY BLVD STE, ALHAMBRA, CA, 91801, USA

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